It is apparent that low-cost carriers are growing in numbers throughout the industry but are we recognising why and if we are, what can we learn from this?
We explore how personalisation is applied at key stages of the travel experience, and how brands can utilise our technology and insights to ensure they’re keeping up with the industry.
As the aviation industry improves its digital links with passengers, there are countless opportunities to apply consumer behaviour data to enhance the passenger experience, improve conversion, and boost competitiveness.
We interviewed Yanik Hoyles, Director of New Distribution Capability Programme at IATA to discuss NDC, challenges in the travel industry and what we can expect to change in the next five to ten years.
As we continue to proceed into 2018, we looked back to evaluate on our successes and key wins for 2017 Q4 and recognise the success of our parent company, Ctrip